Shipping

ANY QUESTIONS?

CONTACT US - sandra@shoplamarel.com

WHEN WILL MY ORDER SHIP OUT?

WE DO OUR BEST TO PROCESS AND SHIP YOUR LAMAREL PRODUCT AT LIGHTNING SPEED. THERE IS USUALLY 24H PROCESSING TIME. IF YOU HAVE PLACED YOUR ORDER DURING THE WEEKEND OR ON A HOLIDAY, WE'LL START PROCESSING YOUR ORDER ON THE FOLLOWING BUSINESS DAY. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH A TRACKINGCODE AS SOON AS YOUR ORDER HAS BEEN SHIPPED.

 

SHIPPING PRICES OUTSIDE OF SWITZERLAND

VAT & DUTY FEES INCLUDED ON EU ORDERS!

FOR REST OF THE WORD VAT & DUTY FEES MIGHT APPLY

 

WHEN WILL I RECEIVE MY ORDER?

ALL ORDERS ARE DISPTACHED FROM OUR WAREHOUSE FACILITY IN BASEL, SWITZERLAND. TRANSIT TIMES START FROM THE DATE THE ORDER INITIALLY SHIPS, NOT THE DATE THE ORDER IS PLACED. TIMELINES START FROM SHIP DATE. PLEASE ALLOW 24H FOR YOUR ORDER TO BE PROCESSED.

HERE IS A TIMELINE OF WHEN YOU CAN EXPECT YOUR LAMAREL PRODUCT:

SWITZERLAND

3-5 BUSINESS DAYS

EU

6-8 BUSINESS DAYS

REST OF THE WORLD

10-15 BUSINESS DAYS

PERSONALIZED PRODUCTS

5-6 EXTRA BUSINESS DAYS

Example: For Switzerland personalized products will be delivered from 10 to 11 business days

CUSTOM CHARGES

SHIPPING COSTS DOES NOT INCLUDE DUTY OR CUSTOM CHARGES THAT MAY BE INCURRED UPON SHIPMENT TO COUNTRIES OUTSIDE SWITZERLAND AND EUROPE. LAMAREL WILL NOT BE RESPONSIBLE FOR THESE EXPENSES.